• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
  
  
• If approved, you’ll be automatically refunded on your original payment method.
  
  
• Please remember it can take some time for your bank or credit card company to process and post the refund too.
  
  
• For Damaged, wrong, or missing shipments, we need a photo of the attached shipping waybill, a photo of the entire box with the shipping waybill attached, and a photo of the entire product in question. Please do not throw away your original waybills and boxes as they may be needed upon return.
  
  
• Two way shipping charges are deducted for remorse return. Please be careful when you make order payments.
  
  
  

Shipping

Countries that are currently unavailable to ship. We are working on it =)

[MX] Mexico [AF] Afghanistan [AL] Albania [DZ] Algeria [AS] American Samoa [AD] Andorra [AO] Angola [AI] Anguilla [AG] Antigua and Barbuda [AM] Armenia [AW] Aruba [BB] Barbados [BZ] Belize [BJ] Benin [BM] Bermuda [BA] Bosnia and Herzegovina [BW] Botswana [BN] Brunei Darussalam [BF] Burkina Faso [CV] Cape Verde [CF] Central African Republic [TD] Chad [CC] Cocos (Keeling) Islands [KM] Comoros [CG] Congo [CD] Congo [CK] Cook Islands [CR] Costa Rica [CU] Cuba [DJ] Djibouti [DM] Dominica [DO] Dominican Republic [GQ] Equatorial Guinea [FO] Faroe Islands [FJ] Fiji [PF] French Polynesia [TF] French Southern Territories [GI] Gibraltar [GR] Greece [GP] Guadeloupe [GW] Guinea-Bissau [HM] Heard and Mcdonald Islands [VA] Holy See [ID] Indonesia [IM] Isle of Man [KI] Kiribati [LA] Lao PDR [LI] Liechtenstein [MK] Macedonia [MH] Marshall Islands [MQ] Martinique [MR] Mauritania [YT] Mayotte [MS] Montserrat [NA] Namibia [NR] Nauru [AN] Netherlands Antilles [NU] Niue [NF] Norfolk Island [MP] Northern Mariana Islands [PW] Palau [PS] Palestinian Territory [PA] Panama [RE] Réunion [SH] Saint Helena [KN] Saint Kitts and Nevis [PM] Saint Pierre and Miquelon [VC] Saint Vincent and Grenadines [WS] Samoa [GS] South Georgia and the South Sandwich Islands [SJ] Svalbard and Jan Mayen Islands [TK] Tokelau [TC] Turks and Caicos Islands [TV] Tuvalu [UA] Ukraine [VU] Vanuatu [WF] Wallis and Futuna Islands

• Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
  
  
• For Damaged, wrong, or missing shipments, we need a photo of the attached shipping waybill, a photo of the entire box with the shipping waybill attached, and a photo of the entire product in question. Please do not throw away your original waybills and boxes as they may be needed upon return.
  
  

• Please inform us within 7 days. We will make it right as soon as possible.

• If the shipping box and packaging of an item are damaged, we won't treat it as damaged if there's nothing wrong with the item itself.

• You can always contact us for any return questions at dropshipping@hypercape.com.